There’s a lot that goes into creating your custom branded event display items. Whether you are looking to up your ROI at future events, care for your custom canvas flag, or want to understand the acronyms that define your colors, check out the SkyLine Canopies FAQ section below or reach out to us directly.
Vector files (such as AI and EPS) are editable in Illustrator and allow us to print graphics clearly at any size. Images containing text that are saved as a JPG, PNG or GIF are not editable and will lack quality if printed larger than the file itself.
The quality of your presentation speaks volumes about your business. Vector files are essential to creating a quality product and will not compromise your vision. Help us, help you!
With this information, we match these codes/fonts in our printing system to create your custom products.
Also, the digital shade of your color will be slightly different from in-person print because of a variety of reasons – Computer screen settings, The density of the textile and personal perception of color.
If we do not receive Pantone colors we can not match the color as desired. As such, we will not warranty a product based on color dissatisfaction.
Our products are custom, so we are unable to offer returns or refunds. Please make sure you are completely satisfied with your design proof before you approve and pay for the product.
What Does This Warranty Cover? This warranty covers any defects or malfunctions of a SkyLine Canopies product. This warranty applies only for normal and expected uses, as determined by SkyLine Canopies.
How Long Does the Coverage Last? This warranty lasts as long as you own your SkyLine Canopies product. Coverage terminates if you sell or otherwise transfer the product. What Will SkyLine Canopies Do? SkyLine Canopies will replace any defective or malfunctioning parts at cost plus shipping.
What Does This Warranty Not Cover? This warranty does not cover any defect or malfunction that is caused by abuse, misuse, damage caused by wind, rain, or any other Act of God, or use of the product that does not conform with product assembly instructions. This warranty shall be void as to any SkyLine Canopies product which has been altered or modified in any manner.
How Do You Get Service? In order to be eligible for service under this warranty you MUST contact SkyLine Canopies at info.skylinecanopies@gmail.com and provide photo(s) and a detailed description of the defective or malfunctioning product.
How Does State Law Apply? This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
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If our SkyLine Canopies FAQ page didn’t answer all of your questions, please visit our Support page and use the chat feature in the bottom right corner of the page to ask any questions. We can help you determine which products are best for you, how to upload your images, and much more. We do our best to get back to you as soon as possible.